Return & Refund Policy – Kokand University (GTTCI India)

Effective Date: 05-08-2025

Kokand University, in association with GTTCI India, follows a transparent return and refund policy for all admission-related payments. This policy outlines the guidelines for refund eligibility and the process for fee-related cancellations.

1. Non-Refundable Fees

  • Admission/Registration Fees are strictly non-refundable once paid.

  • Processing Charges, Documentation Fees, and Administrative Charges are also non-refundable.

2. Tuition Fee Refunds

  • Full Refund: If Kokand University cancels the course due to unforeseen circumstances.

  • Partial Refund: If a student withdraws admission before the commencement of classes, the tuition fee (excluding admission/registration fees) may be refunded after deducting applicable administrative charges.

  • No Refund: No refund will be provided once the academic session has commenced.

3. Refund Request Process

  • Students must submit a formal refund request in writing or via official email to the admissions office.

  • The request must include valid identification, payment receipts, and reason for withdrawal.

  • All refund claims will be processed only after verifying the provided documents.

4. Refund Processing Timeline

  • Approved refunds will be processed within 15 to 30 business days from the date of approval.

  • Refunds will be made through bank transfer or the original payment method used at the time of transaction.

5. Documentation Return

  • Original certificates and documents submitted for verification will be returned upon cancellation.

  • Photocopies submitted to the university will be retained for institutional records.

6. Dispute Resolution

In case of any disputes regarding refunds, the decision of Kokand University / GTTCI India will be considered final and binding.

7. Contact for Refund & Cancellation Queries

For any return, refund, or cancellation-related queries, contact:
Email: kokand@gttcindia.com
Phone: +918800814551‬‬
Address: GTTCI Trade Chamber, G-59, Connaught Circus, Hotel Marina Building, New Delhi-110001